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Understanding Cert II Security Operations

Cert II Security Operations is an entry-level qualification designed to equip individuals with the fundamental skills and knowledge required for working in the security industry. It covers a broad range of essential areas, including legal and ethical responsibilities, communication techniques, risk management, and emergency response procedures. By earning this certification, you demonstrate to potential employers that you possess the basic competencies needed to  work at a competent standard, expected by employers in the security field.

Course content:

• CPPSEC2101: Apply effective communication skills to maintain security
• CPPSEC2102: Apply legal and procedural regulations to work effectively within a security team
• CPPSEC2103: Apply WHS, emergency response and evacuation procedures to maintain security
• CPPSEC2104: Apply risk assessment to select and carry out response to security risk situations
• CPPSEC2105: Provide quality services to a range of security clients
• CPPSEC2106: Protect self and others using basic defensive techniques
• CPPSEC2107: Patrol premises to monitor property and maintain security
• CPPSEC2108: Screen people, personal effects and items to maintain security
• CPPSEC2109: Monitor and control access and exit of persons and vehicles from premises
• CPPSEC2110: Monitor and control individual and crowd behaviour to maintain security
• CPPSEC2111:Apply security procedures to manage intoxicated persons
• CPPSEC2112: Apply security procedures to remove persons from premises
• CPPSEC2113:Escort and protect persons and valuables
• HLTAID003: Provide first aid

How to Kickstart Your Security Career with Cert II Security Operations

If you’ve decided you want to work in the Security, here’s how you can advance your career utilising the Cert II Security Operations qualification.

Research and understand the industry

whether you’re new to the industry or you’ve been working in the industry for some time, it’s always beneficial to research and update yourself with current trends within the field. Research various sectors, job roles, news, laws and key figures. Gain insights into the skills and qualifications required for different positions to help you make informed decisions about your career path. Consider career pathing such as, Cash-in-Transit, Body guard and Security Risk Consultant.

Identify training providers

Look for reputable training providers that offer Cert II Security Operations courses such as our team at Paragon Corporate Training. We’re leaders in nationally recognised and WA Police approved security training. With over  24 years’ experience, Paragon Training has an excellent reputation in the security industry, making us your number one choice when it comes to quality training.  Check out our 670 + (5 star-reviews on google.)

Enrol in a Cert II Security Operations course

Once you’ve identified suitable training providers, enrol in a Cert II Security Operations course that fits your schedule and preferences. The course covers topics such as effective communication skills to maintain security, legal regulations, incident/emergency response, risk assessment, defensive techniques , first aid and more. Courses at Paragon Corporate Training run throughout the year with the next course commencement date appearing under the “Description” and above the course’s content on the course’s page here. 

Actively participate in training

Make the most of your training by actively participating in class activities, practical exercises, and discussions. Engage with your instructors, ask questions, connect with your fellow students, and take notes throughout the course as this will enrich your learning experience and will help you build a professional network. In order to receive certification, you will need to be present for the entire duration of the course. You will also be required to pass an independent theory test administered by SAIWA (Security Agents Institute of WA).  Paragon Corporate Training have a 100% pass rate on completing the SAIWA test, such is the quality of our training and development.

Gain practical experience

Once you’ve completed your training,passed your SAIWA test and obtained your licence from WAPOL, it’s now time to  apply your knowledge and skills to the job. Practical experience will enhance your resume and make you more competitive in the job market. With education and experience listed on your resume, you will quickly advance your career. Experience working in the security industry also enhances your opportunities for RPL (Recognition of Prio Learning) for highe qualifications such as Cert III in Security Operations, Cert III in Close Personal Protection, Cert IV in Security Management and Cert IV in Security Risk Analysis.

Network and build professional relationships

If you’re new to the industry, you might not have a network of professionals in the security industry. To build your network, attend industry events, conferences, and seminars to expand your professional network. Even during your training at Paragon,  we will provide you with new connections  to employers (Security and Crowd Control Agents), to assist you in gaining immediate employment once you have obtained your security / crowd control licence from WAPOL.  After 24 years in the industry as WA’s longest serving and most reputable security training RTO, our network is unparalleled.

Continuously update your skills

When employers see consistent education and upskilling, it shows a commitment to the security industry that will set you apart from other applicants. Pursue continuous professional development opportunities and consider further certifications to advance your career. 

Security Training At Paragon Corporate Training

Obtaining a Cert II Security Operations certification is an excellent starting point for individuals looking to kickstart their security career. It provides a solid foundation of skills and knowledge, enhances employability, and opens doors to diverse security roles. By following the steps outlined in this comprehensive guide, you can set yourself on a path to success in the dynamic and rewarding field of security operations. Remember, learning is a continuous process, so stay motivated, adaptable, and committed to developing your skills as you progress in your security career.

Understanding Verbal De-Escalation Training

Paragon Training’s approach to Verbal de-escalation training is a proactive approach to conflict resolution that emphasises effective communication, active listening, and strategies to solutions.

Paragon’s training approach equips individuals with the skills necessary to navigate potentially volatile situations, promoting understanding and cooperation while defusing emotional distress and aggression.

Conflict resolution is about generating compliance, where regulations, rules and the law, have to be maintained.  It can be a difficult path to administer and regulate, for sure. So this is why we need to have a tactical response to verbal confrontations.

The ability to defuse a tense situation is a skill that cannot be underestimated. 

Although many of us might already feel confident in day-to-day conflict resolution, without professional training, your approach, if not planned or considered before talking, may escalate the problem, not help to resolve it? 

Paragon Corporate Training’s ‘Verbal de-escalation training’ covers how individuals can appropriately 

• assess conflicts, 
• negotiate conflicts and 
• evaluate conflict responses. 

Paragon’s approach to training practically outlines a robust and reputable 8 step tactical communication model for participants to apply in the role play scenarios. Following these 8 steps, students will feel confident to manage a diverse range of difficult situations. These 8 steps are covered in detail in Paragon Corporate Training’s Advanced Verbal De-escalation / Manage Conflict Training with practical application involving a professional actor. 

The practical application can be tweaked to suit the relevancy of your organisation’s context.  Paragon has delivered this  training to agencies such as:

• Department of Primary Industry and Regional Development (DPIRD)
• Department of Justice;
• Derberl Yirrigan Indigenous Health Care (Perth);
• MEEDAC Indigenous Health Care (Geraldton)
• Department of Fisheries.
• Department of Transport.
• Department of Health (North and South Metropolitan Hospital Services).
• RSPCA.
• WA Insurance Commission.
• City of Perth Rangers.
• City of Greater Geraldton.
• Department of Commerce.
• Department of Mines and Petroleum.

Conflict Training is suitable not only for individuals who work in security positions but for anyone who works with or around people, especially in managerial or leadership positions. Possessing the skills and capabilities to verbally de-escalate situations brings a sense of order and control to situations that might otherwise feel disorderly and turbulent.  

Key Techniques for Verbal De-Escalation

Whilst the 8-step tactical communication model will provide a clear path to follow in order to mitigate and manage conflict, there are several important factors to consider when de-escalating conflict in Australia. 

Cultural Sensitivity

Australia is a culturally diverse nation, with people from various backgrounds, religions and ethnicities. Cultural sensitivity is a fundamental aspect of verbal de-escalation training in an Australian context. Recognising and respecting cultural differences, avoiding assumptions, and adapting communication styles to suit diverse perspectives are essential to fostering effective dialogue and resolving conflicts peacefully.

Mindful Communication

Mindful communication involves being aware of one’s words, tone, and non-verbal cues during a conflict. When verbal conflict arises and conversations become turbulent, the smallest change in tone or terminology can provoke conflict further. Individual’s engaging in conflict will often feel unheard, misunderstood and threatened.  It’s expected in today’s society to communicate in a manner that is respectful, inclusive, and free from discriminatory language. This attitude helps create a safe environment for all parties involved, enabling open and constructive dialogue, leading to a constructive outcome….hopefully.

Building Rapport

Building rapport is crucial in de-escalating conflicts effectively. Active listening, demonstrating empathy, and showing genuine interest in understanding the concerns of others can help build rapport and trust, laying the foundation for resolving conflicts amicably. For workplaces, this is a technique that’s actioned throughout the year, encouraging relationship building to foster understanding between employees. 

Emotional Regulation

Emotional regulation is a vital skill in verbal de-escalation training, arguably the most important skill. This involves managing one’s emotions and responding calmly to diffuse tense situations. Responding to conflict with more conflict will only exasperate the situation, often making the conflict worsen. Australians value self-control and emotional intelligence, so practising techniques such as deep breathing, self-awareness, and maintaining composure can greatly aid in de-escalation efforts. Although the situation may anger or offend you, it’s important to stay cool-headed and controlled in order to cool and control the conflict.

Mediation and Conflict Resolution

Verbal de-escalation training often includes techniques for mediation and conflict resolution. Australians value fairness and inclusivity, and incorporating principles of mediation, such as facilitating constructive dialogue, finding common ground, and exploring win-win solutions, can contribute to successful conflict resolution in various settings, including workplaces, schools, and community spaces. Mediation and conflict resolution is the hardest step to master and often cannot be fully completed in the situation but rather over a period of time, especially in professional contexts where an actionable resolution needs to be confirmed.

The Importance of Verbal De-Escalation

Verbal de-escalation is key to resolving conflicts. Correct conflict management shows that conflict doesn’t need to be an issue. In fact, conflict can actually be positive. Conflict can help raise issues, address problems, acknowledge differences and be the catalyst for beneficial change. However, none of this can be possible without effective verbal de-escalation.

Paragon Corporate Training’s Advanced Verbal De-Escalation Training provides individuals in Australia with invaluable tools for resolving conflicts peacefully and fostering understanding in a diverse society. By incorporating techniques such as cultural sensitivity, mindful communication, building rapport, emotional regulation, and mediation, Australians can contribute to a more harmonious and inclusive environment, where conflicts are addressed constructively, and relationships are strengthened.Improve your workplace, foster strong relationships, encourage inclusivity and create a controlled, communicative and innovative setting that benefits everyone. Reach out to Paragon Corporate Training to see how you can benefit from de-escalation training.

Understanding Australian Gun Laws

Australia implemented significant gun law reforms in response to the tragic Port Arthur massacre in 1996, which claimed the lives of 35 people. The Port Arthur massacre was the worst massacre in modern Australian history. Although the massacre occurred in Tasmania, the impact shook the entire nation. What was an important factor in this tragic event was the fact that the semi-automatic used by the perpetrator had been purchased without a licence. This called attention to the current laws that existed during this time. The National Firearms Agreement (NFA) was subsequently introduced, which saw restrictions related to the importation of firearms into the country as well as restrictions to gun laws made across states and territories. The key provisions of the NFA include the requirement for firearm licences, background checks, waiting periods, and restrictions on the sale and possession of certain firearms.

West Australian Gun Laws

Individuals desiring to possess or utilise a firearm in Western Australia are subject to the regulations set by the Firearms Act of 1973. If you’re seeking ownership of a weapon or you’re looking to complete your firearm training, it’s advised you become familiar with these regulations to ensure you act in accordance with the laws of the nation and the state. Failure to comply with the laws will face penalties. These penalties vary in severity depending on the violation.

It’s important to note that the severity of penalties are increasing. For example, the Firearm Amendment Bill 2022 introduced in November has increased penalties for Stealing and Unlawful Possession offences related to firearms with imprisonment for 14 years for offenders who steal weapons and imprisonment for 10 years where there are special circumstances for possessing a stolen firearm. For information regarding the law, it’s recommended to refer to the relevant government bodies.

There has been recent revision to WA’s gun laws with Acting Commissioner Kylie Whiteley and Premier Mark McGowan announcing reform to the 50-year-old- gun laws. From 1 July, 2023 firearms and ammunition designed to shoot over long ranges with extraordinary power and precision will be outlawed in WA. The prohibition will render 52 different firearm models and 19 ammunition calibres illegal in WA. If you currently hold a prohibited firearm, you will be required to dispose of the firearm before 1 July.

Firearm Training

One fundamental aspect of Australian gun laws is the requirement for firearm training before obtaining a firearms licence, or possessing and using a firearm under a Corporate Firearms Licence, pursuant of the Firearms Act 1973 (WA). Carrying and using a firearm for licensed security officers (cash-in-transit) is carried out under a Corporate Firearms Licence, and does not require the individual to have a private firearm licence.

This training helps individuals gain essential knowledge and skills to ensure safe handling, storage, and usage of firearms. It is a crucial step in promoting responsible gun ownership and minimising the risks associated with firearms.

Paragon Corporate Training holds the distinction of being the most enduring security training provider in WA. Boasting an impressive 100 years of experience. Paragon’s trainers possess extensive expertise in all areas of policing, security, risk management and investigations training. Our trainers pride themselves on bringing a wealth of experience from operational backgrounds, having served both government and corporate entities in armed capacities.

Participating in a Firearms course at Paragon Corporate Training covers the following:

1. Reviewing and adhering to range rules, workplace policies, and legal obligations encompassing firearms and weapons Acts, as well as workplace health and safety (WHS) protocols.
2. Selecting and inspecting the firearm, ammunition, duty gear, and necessary personal protective equipment (PPE) in accordance with manufacturers’ specifications to ensure safe and accurate operation.
3. Demonstrating proper techniques for handling a firearm (revolver/semi-automatic pistol), including loading and unloading, drawing and holstering, retention, shooting, and discharging multiple shots accurately at single and multiple targets.
4. Engaging in revolver discharge activities at an approved range while following local range rules and adhering to instructions from range personnel.
5. Cleaning and maintaining the firearm using the PROVE (Point, Remove, Observe, Verify, Examine) safety procedures.
6. This training applies to individuals who work independently or operate as part of a security team, with limited supervision.

It is important to note that this course of training may fulfil licensing requirements for individuals involved in regulated security operations in specific states and territories.

Benefits of Firearm Training

If you’re looking to obtain a career in security, law enforcement, defence or a career that requires use of a firearm, you will need to obtain certification from a registered provider such as Paragon (National Training Provider #50900).

Alongside obtaining the certification, Firearms courses have a long list of benefits that will benefit the individual when owning and operating firearms. These benefits are listed below.

Safety

Firearm training courses emphasise safety as their core principle. They educate individuals about the proper handling techniques, safe storage practices, and responsible firearm usage. This knowledge significantly reduces the likelihood of accidents, both at home and in public.

Understanding Legal Responsibilities

Firearm training ensures that aspiring firearm owners and users understand their legal obligations and responsibilities. Participants learn about the specific laws and regulations governing firearm possession, storage, transportation, and use. This knowledge empowers individuals to navigate the complex landscape of Australian gun laws confidently.

Skill Development

Firearm training programs focus on developing essential skills such as accurate aiming, effective shooting techniques, and firearm maintenance. Proficiency in these areas enhances the overall safety and responsible use of firearms. By honing their skills through training, gun owners can ensure that they handle their firearms with competence and care.

Why pursue a career in security

The demand for skilled security professionals has never been higher with an increase in the crime rate growing year on year in Australia. This increase in crime is no surprise considering the growing population. The other important factor, and the most important, is the increase in pro-active security management, which is about having a strong security presence to prevent crime in the first place.  This mitigation strategy is largely achieved by a strong security presence, such as CCTV, signs, visible security officers. bollards, etc)

However, these two ‘characteristics’ do highlight the need to increase security measures across all business, and in some cases even personal arrangements (dropping kids off to school, protection of assets, etc) in order to stay on top of the increasing social, political, environmental, economic &  technology influences of today and in the foreseeable future.

Security officers contribute to protecting people, places and society, offering specialised services to prevent harm (in its many forms) from being actioned. This can vary from working at a music festival and controlling the crowd for aggressive behaviour or, protecting important people from harm in public spaces. Security officers offer a great service to the community, providing a high level of purpose and job satisfaction for those who choose to pursue this career.

Training and advancement in security 

If you are interested in pursuing a career in security operations, there are many training and certification programs available to help you develop the skills and knowledge you need to succeed. Paragon Corporate Training offers a range of security courses that cover a wide variety of topics, including:

1. CPP20218 Cert II in Security Operations

The CPP20218 Certificate II in Security Operations is a nationally recognised and WA Police approved qualification in Australia that provides the essential knowledge and skills required for entry-level security work. The course covers various topics such as communication, first aid, legal and ethical responsibilities, risk assessment, and security operations procedures. Individuals who have no prior experience can take the course and upon completion they will be knowledgeable and skilled to enter the security workforce.

Completing this course can provide individuals with a pathway to a career in the security industry, including roles such as security officer, crowd controller, bodyguard and firearms or airport security officer. It can also provide individuals with the knowledge and skills to effectively respond to security situations in their personal or professional lives. Overall, completing the CPP20218 Certificate II in Security Operations can improve one’s job prospects, enhance personal safety, and contribute to a safer community.

2. CPP31418 Cert III in Close Personal Protection

Whilst the CPP20218 Cert II in Security Operations provides individuals with basic knowledge and skills required for entry-level security work, such as communication, first aid, and security operations procedures. On the other hand, the CPP31418 Cert III in Close Personal Protection is a higher-level qualification that focuses specifically on the skills and knowledge required to work as a personal protection officer, such as threat assessment, risk management, and protection techniques.

This certificate specialises in protect the safety and security of principals who may be celebrities, political figures, very important persons (VIPs) or other persons requiring close protection services. This certificate is recommended for those who are seeking to specialise in this field and advance their responsibilities.

3. CPP31318 Cert III in Security Operations

Following from CPP20218 Cert II in Security Operations, Cert III in Security Operations is a higher-level qualification that provides individuals with more specialised skills and knowledge required to work in the security industry. The course covers topics such as managing operational safety, conflict resolution, gathering and presenting security information/documentation and other expertise. Completing this course can provide individuals with the necessary knowledge and skills to work as a security supervisor or manager. This is a recommended next step for those who have completed Cert II and are looking to advance in their career.

It’s important to note that complete beginners won’t be able to enrol in this course. Students must have completed the pre-requisite requirements such as: hold a current security licence, CPPSEC3115 (carry, operate and maintain revolvers for security purposes) and CPPSEC3116 (carry, operate and maintain semi-automatic pistols for security purposes).

4. CPP40719 Cert IV in Security Management

Ideal for OHS practitioners, safety and welfare officers, compliance auditors, business managers, police and emergency services and security consultants who are seeking to advance their career–CPP40719 Cert IV in Security Management is essential in building your career in security and HRM & WHS.

Although complete beginners can take this course, a high level of written English is required. Computer skills and typing skills are essential in order to complete your assignments and inability to understand the English language will prevent you from completing the course.

Any prior experience or study can be recognised through recognition of prior learning (RPL). Students will need to complete a RPL form of assessment, more details on this can be found here.

5. CPP41519 Cert IV in Security Risk Analysis

The CPP40719 – IV in Security Management is very closely aligned to CPP41519 Certificate IV in Security Risk Analysis, However, the CPP41519 Certificate IV in Security Risk Analysis is what you need for licensing as a security consultant with WAPOL (WA Police).

This course covers topics such as risk management, security planning, and security audit and review, and is suitable for individuals who are responsible for security risk analysis in their workplace.

Ideal for OHS practitioners, safety and welfare officers, compliance auditors, business managers, police and emergency services, police and emergency services and security consultants. Similar to Cert IV in Security Management, there are no prerequisites however any prior experience will be beneficial to the course and can be recognised through RPL.

6. CPP50619 Diploma of Security Risk Management

For those who are planning on building a career in security risk management, we would recommend completing CPP50619 Diploma of Security Risk Management. This is the highest level of study that will prepare you for all aspects of security risk management from being a security risk specialist, security consultant, security policy analyst or a security strategist.

It’s important to note that you will need to complete one of the following:

• CPP40707 Certificate IV in Security and Risk Management
• CPP40719 Certificate IV in Security Management
• CPP41519 Certificate IV in Security Risk Analysis

Once you’ve completed the Diploma, the next step in your career will be accumulating experience in the field. Putting to practice what you have learnt in your studies is essential to completing your training.

Opportunities at Paragon Corporate Training

Whether you are just starting out in the security industry or looking to advance your career, Paragon Corporate Training can help you develop the skills and knowledge you need to succeed.

Once you’ve acquired certification, gain experience by working in your chosen area. Ask questions from your superiors, watch how your co-workers perform and always seek to learn more. The security industry is constantly changing, it’s your responsibility to educate, improve and advance your skills. If you need any certifications, Paragon Corporate Training is here to provide the education you need to succeed.

In conclusion, the security industry offers numerous opportunities for individuals interested in pursuing a career in security operations. By taking advantage of training and certification programs like those offered by Paragon Corporate Training, you can develop the skills and knowledge you need to succeed in this exciting and rewarding field.

Alcohol laws in Australia require all persons serving alcohol to acquire their Responsible Service of Alcohol (RSA) certification. This certification is required across all states in Australia where hospitality venues are responsible for ensuring workers serving alcohol to hold a current RSA. Employers will check the certification on the resume and/or during the interview process. If the individual doesn’t hold RSA certification then this will prevent them from obtaining the job. To ensure you’ll be considered for the position, ensure you have a current RSA certificate.

In this blog, we cover everything you need to know to serve alcohol responsibly to prepare you for your RSA Training. When completing your training, you’ll need to read all content thoroughly. This blog does not replace the content and training required to obtain your RSA

VERY IMPORTANT!  Your spoken English MUST be of a suitable standard to complete your RSA.  Please do not undertake this course if your English is not good.  You will need to know the English words for at least the following, as they are key definitions of the Liquor Control ACT:  For Example: juvenile, intoxicated, licenced premises, eviction, suitable ID, valid, etc.

You will also be required to explain, in clear English, what you would do in dealing with several scenarios dealing with possible under-age drinking (juveniles), intoxicated persons, etc.

What is RSA?

RSA stands for Responsible Service of Alcohol. It’s a certification that you must obtain if you’re planning to work in a licensed venue that serves alcohol in Australia. RSA training aims to provide knowledge and skills to ensure that alcohol is served in a responsible manner, and any negative consequences of alcohol consumption are minimised. 

Who Needs RSA Certification?

If you’re planning to work in any of the following industries, you need to obtain RSA certification:

• Nightclub staff
• Restaurant workers
• Bottle shop sales
• Sommeliers
• Bar staff
• Waiters/waitresses
• Security officers and crowd controllers
• Licensed club staff
• Volunteers working at licensed establishments
• Any other position that is held in a venue that serves alcohol

Once you have obtained your RSA, the certification is transferable across states and will last for 3 years. This means, every 3 years you will need to renew your certificate. At Paragon Corporate Training, your RSA certificate will be issued to you the same day upon successful completion of the course. Some of our previous students have praised Paragon on this efficiency, completing the entire certification within an hour. 

What Does RSA Training Cover?

RSA training covers a range of topics related to serving alcohol responsibly, identifying intoxicated customers and preventing underage drinkers. Additionally, you will gain awareness and understanding of preventative measures relating to drink driving. Upon completion of the course, you will gain new insight into serving alcohol to promote safety for you, your workplace and the customer. 

Some of the essential topics covered in RSA training include:

• The legal requirements for serving alcohol in Australia
• Strategies for preventing intoxication and identifying and managing potentially intoxicated patrons
• Understanding the effects of alcohol on the body and how to recognise signs of alcohol-related harm
• Strategies for handling difficult situations, such as refusing service and dealing with aggressive patrons
• Minimising harm associated with alcohol consumption
• Requirements for responsible advertising and promotion of alcohol

How to Obtain RSA Certification?

Through Paragon Corporate Training we offer classroom RSA training which involves attending a face-to-face training session. The training usually takes around 6 hours, and you’ll receive a certificate upon completion.

Benefits of RSA Certification

Obtaining RSA certification holds great benefits. Not only will you acquire important knowledge related to the serving and distribution of alcohol, but it will also give you a competitive edge when applying for positions. When an employer looks at your resume, they will be checking if your qualifications meet the position’s requirements. If your resume doesn’t include proof of RSA, it could prevent you from proceeding through to the next step in the consideration process. To stay ahead of the competition, obtain necessary certifications before applying for the position.

Obtain your RSA certification from Paragon Corporate Training

RSA certification is essential for anyone planning to work in the hospitality industry in Australia, particularly in serving alcohol. RSA training teaches you the knowledge and skills necessary to serve alcohol responsibly, ensure compliance with the law, and minimise harm associated with alcohol consumption. Obtaining RSA certification offers several benefits, including compliance with the law, increased job opportunities, and improved knowledge and skills. So, if you’re planning to work in the hospitality industry in Australia, be sure to obtain RSA certification.

The role of a government investigator is critical in administering and regulating legislation relevant to the government agency or statutory authority for which they may be working.  

For example: Dept of Primary Industry and Regional Development (DPIRD) regulate laws (legislation) such as the Biodiversity & Management Act & Fish Resources Management Act.  RSPCA regulate the Animal Welfare Act. The Dept of Health regulates the Food Act.  So, you can see the context of investigations within the government may be quite diverse.

Government investigators play a crucial role in investigating and solving various types of cases, including, but not limited to,  fraud, corruption, organised crime, and other criminal activities. Government investigators may investigate ‘misconduct’ issues, where the rules of evidence don’t apply, and the focus of the investigation is different to that of a criminal investigation, such as breaches of codes of conduct and ethical issues, such as conflicts of interest, sexual harassment and the like.

If you aspire to become a government investigator in Australia, here’s a comprehensive guide on how you can pursue your career in this field with the help of Paragon Corporate Training.

Step 1: Gain Relevant Education and Skills

To become a government investigator in Australia, you will need to possess the necessary education and skills. There are three certificates to choose from, each holding great benefit and opportunity. All training is available at Paragon Corporate Training. These include:

Cert III in Investigative Services:

This investigations course offers a comprehensive qualification for individuals who wish to enter the dynamic field of private investigation. Through this course, you will gain the necessary knowledge and skills to conduct thorough investigations across a wide range of contexts, including work health and safety, covert surveillance, civil matters, missing persons, insurance fraud, risk management, and government and corporate compliance. Upon completion of the course you will feel confident and capable to handle diverse investigative tasks independently. Depending on the role and responsibilities, further training may be required of the individual, depending on the context of your investigations. 

Duration: 10-day course.

Cert IV in Government Investigations:

This advanced qualification in investigations covers everything that is learnt in Cert III in Investigative Services as well as further training on areas including; evidence collection and management, interviewing techniques, witness statement acquisition, record of interviews of persons of interest (suspects),court testimony, investigation reporting and preparation of prosecution brief and giving of evidence in court. The course equips participants with advanced investigative skills that align with the best practices in compliance investigations.

Duration: Intensive 5-day course. (experienced compliance officers/investigators) Or, a full course covered over 10 days

Diploma of Government Investigations:

Through this course, participants will develop the expertise needed to excel in their role as investigators in government agencies, with a comprehensive understanding of the competencies required for effective investigation coordination and execution. Covering everything that is taught in the Cert III and Cert IV as well as elaborating further on work health safety, communication strategies and various investigation processes. The Diploma is recommended for individuals entering a higher position in Investigations or, are seeking to advance in their role. The Diploma is the perfect qualification for investigators who may be managing and coordinating an investigations team or compliance business unit within the government.

Duration: The course may be completed through flexible and open learning. Recognition for prior learning is available.

In addition to formal education, it’s important to develop key skills that are essential for a government investigator. These skills may include critical thinking, problem-solving, attention to detail, communication, teamwork, time management, and the ability to work under pressure. Building a strong foundation of knowledge and skills will lay the groundwork for your future career as a government investigator.

Step 2: Gain Relevant Work Experience

Gaining relevant work experience is crucial to becoming a skilled government investigator in Australia. It’s important to start building your professional experience early on by seeking internships, volunteering, or working in related fields such as law enforcement, security, or investigative agencies. This will provide you with valuable practical experience and exposure to real-world scenarios, which can enhance your skills and knowledge.

Working in related fields can also help you network with professionals in the field and gain insights into the job requirements and expectations. Government investigator positions are often competitive, and having relevant work experience on your resume can give you an edge over other candidates.

Similar to beginning any new role, it can be challenging acquiring experience. However, the more experience you acquire the easier it will become and the more demand for your services you will discover.

Step 3: Meet the Eligibility Criteria

To become a government investigator in Australia, you must meet the eligibility criteria set by the relevant government agency or organisation This may include meeting age requirements, passing a thorough background check, and obtaining necessary certifications or licences, such as a driver’s licence, or security clearance.

If you have completed your training with Paragon Corporate Training, we require ID and proof of age for all of our courses. Additionally, students must be confident in English speaking, otherwise they may struggle with the demands of the course. It’s important to carefully review and understand the eligibility criteria of the organisation you wish to work for and ensure that you meet all the requirements.

Step 4: Apply for Government Investigator Positions

Once you have gained the necessary education, skills, and work experience, you can start applying for government investigator positions in Australia. Research and identify the relevant government agencies or organisations that employ government investigators and carefully review their job openings and application requirements.

Prepare a well-written resume and cover letter that highlight your relevant qualifications, skills, and experience. Tailor your application to the specific job and organisation you are applying for, and demonstrate your genuine interest in working as a government investigator. Be sure to submit all required documents, including transcripts, certifications, and any other requested information, accurately and on time.

Step 5: Undergo Selection Process and Training

If your application is successful, you will likely be invited to undergo a selection process, which may include written tests, interviews, background checks, and assessments. The selection process may vary depending on the organisation and the specific position you are applying for. It’s important to be prepared and demonstrate your suitability for the role through your knowledge, skills, and experience.  Do your research on the organisation that you are seeking a position with.  What is the agency’s mission statement?  What are the strategic intents?  What is the role of the agency?

Learn, upskill and succeed in Investigations

It’s important to always keep on learning and upskilling throughout your career. Not only is it important to educate yourself in order to acquire a position in the industry, it is also important to continue to learn and grow in your field throughout all stages of your career. Upskilling will ensure you stay ahead of changes in government investigations as well as increase your chances compared to others. As laws, policies and processes can change, keep your head in the books to ensure you’re following the correct procedures and current legislation. 

For any questions regarding education and training, contact our team at Paragon Corporate Training. Our team has hands-on experience in the industry and are able to provide invaluable information and the very best of training, to help you get where you want to be in your career. Begin your journey today, contact Paragon Corporate Training. 

Government Investigators explained:

Government Investigators collect evidence, such as statements from witnesses and gather further evidence such as documents, photos, video etc, with a focus on proving the elements of the alleged breach (misconduct) or offence (criminal).

Government investigators work within the powers and constraints of Federal, State and Local Government law,

Their role is to investigate potential criminal or regulatory violations, and to take appropriate action to address any issues or risks identified during the investigation.

The specific responsibilities of government investigators may vary, depending on the investigator’s  area of expertise.  The agency they work for, and the nature of the case they are investigating may be quite different, such as a criminal investigation v’s a misconduct investigation.

Some investigators may be responsible for conducting background checks, while others may specialise in forensic accounting or digital forensics. Regardless of their area of expertise, government investigators play a critical role in maintaining the integrity and safety of the government sector, and in upholding the rule of law.

Government Investigator tasks can include:

• Analysing, interpreting and applying legislation. 
• Utilising digital and data technology and systems. 
• Running workplace investigations and handling various workplace relations matters. 
• Utilising laws, principles and protocols associated with the workplace an investigations into bullying, discrimination and harassment. 
• Using consultative skills to manage complex matters. 
• Working independently and collaboratively. 
• Interviewing individuals related to cases. 
• Utilising conflict resolution skills whilst upholding laws and protocals. 

Cert III vs. Cert IV vs. Diploma

If you’re deciding which course to enrol in, then you need to consider the following:

The main differences include:

CPP30619 Cert III in Investigative Services: (REQUIRED FOR LICENSING AS PRIVATE INVESTIGATOR WITH WAPOL)

This qualification is an entry-level qualification for individuals who are interested in working in the private investigations industry. It covers the basic skills and knowledge required to conduct investigations, such as conducting surveillance, gathering and analysing evidence, and writing reports. If you’re looking to simply get your foot in the door in investigative services, this is a great entry-level qualification.

PSP40416 Cert IV in Government Investigations:

This qualification is designed for individuals who work or want to work in government agencies responsible for conducting investigations. Certificate IV is a supervisory level, covering a range of skills and knowledge required for conducting investigations in a government environment. This qualification also covers the legal and ethical requirements for conducting investigations within a government context.

PSP50416 Diploma of Government Investigations:

This qualification is designed for experienced government investigators entering the management level.  It covers more advanced topics such as managing complex investigations, conducting forensic analysis, and preparing cases for prosecution. This qualification also covers corruption and fraud control and management responsibilities in coordinating and managing an investigation team.

Where to obtain Certificate IV in Government Investigation

If you’re looking to obtain your Certificate IV in Government Investigation, look no further than Paragon Corporate Training. Offering a wide range of courses for security, risk management and investigations training.

If you’re interested in beginning your certification, read about the Certification IV in Government Investigation course here. Alternatively, you can give our knowledgeable and friendly team over the phone 08 9227 5125 or 041 718 6380 or, by email. We’re here to make sure you are equipped, confident and excited to begin your career in Government Investigations. 

From site managers, supervisors, surveyors, labourers and tradespeople, having a White Card serves as proof that you have undergone training in the General Construction Induction course/White Card course (formerly referred to as the Blue Card, Red Card, or Green Card course, depending on your state in Australia). Once a White Card is obtained, it will provide opportunities of work throughout the construction industry. 

Whether you’re completely new to the industry or familiar with the industry’s workings—here we provide the most efficient and cost-effective approach to obtaining your White Card. Follow the steps below and if you have any questions along the way, reach out to our friendly team. 

Step 1: Eligibility criteria

The first step to obtaining a White Card is to understand the initial requirements. If you fail to meet the basic requirements you might not be able to complete or even enter the course. Familiarise yourself with the list below to ensure you’re eligible. 

• • Person must be over 15 years of age to participate in the training.
  • ID/proof of age will be required to confirm age and identity of applicant. *Ensure you bring this along to your course

• YOUR SPOKEN & WRITTEN ENGLISH MUST BE AT A SUITABLE LEVEL TO PARTICIPATE IN THE WHITE CARD COURSE.  
• If your English is not at a suitable level, you will not be able to do the white card, as it is a key requirement within the training package that you know the English words for PPE, tools and equipment, example, ladder, scaffolding, harness, safety boots, respirator, evacuation plans, etc.

For White Cards, there is only a basic level of prerequisites, no prior study is required under WA laws. Other States in Australia might have additional requirements. This course is a compulsory entry requirement for all individuals looking to get their foot in the door within the construction industry.

Step 2: Choose an accredited RTO

The next step is to choose an accredited Registered Training Organisation (RTO) that offers the construction induction training course/White Card course. 

Paragon Corporate Training offers accredited construction induction training courses both in-person and online that are accredited by the Australian Skills Quality Authority (ASQA). Both forms of training provide everything you need to be fully qualified and recognised by the State. 

It’s important to note that not every State in Australia offers training in-person and online. Only Perth and Tasmania offer accredited online training for White Cards.

Step 3: Enrol in the course

Once you have chosen an accredited RTO, it’s time to enrol in the course.

At Paragon Training, booking isn’t mandatory. You can choose to book online via our website or, simply arrive on the day 5 minutes prior to the course start time. Monday to Friday, courses run twice a day starting at either 9am or 1pm. 

All you need to bring along with you is your ID, a pen and an enthusiasm to learn!

Step 4: Complete the course

After you have enrolled in the course, the next step is to complete the training. The White Card course covers a range of topics, including occupational health and safety (OHS) requirements, risk management, and common hazards in the construction industry. The course can take anywhere from 2 to 4 hours to complete, depending on the size and capabilities of the classroom.

At Paragon Training there is a short safety video and open book questionnaire to complete. Our teachers will guide you through the process, ensuring you feel confident to complete the final stages with ease. Once the course is complete, you will receive your card and certificate.

Step 5: Pay for the course

Here at Paragon Corporate Training, we offer a range of payment options to accommodate. 

For the classroom course, you can pay when you arrive on the day. White Card courses are charged at the competitive price of $98.

For the online course, you can pay when you pass, simply send us an email and we will send through the required documents. Once completed, send your completed work back to us and we will assess. Additionally, you will need to send a photo of yourself wearing protective equipment (hard hat, hi-vis vest or shirt, earplugs or ear muffs and eye protection) to demonstrate your use of Personal Protective Equipment.

For replacement of a lost, stolen or damaged card it will cost $50. If this occurs on the same day you complete the course, we will replace it free of charge.

Step 6: Receive your White Card

Once you have completed your training with us at Paragon Corporate Training, you will receive your White Card and certificate at the end of the course. 

This is one of the most efficient courses, allowing you to complete the course and receive certification in less than 5 hours. 

We understand the need to obtain your White Card as quickly as possible to commence work straight away. 

Obtain your White Card from Perth’s Paragon Corporate Training

Our White Card courses cover all the essential topics, and we provide everything you need to be fully qualified and recognised by the State. Our teachers are experienced and knowledgeable, and they will guide you through the course, ensuring you feel confident to complete the final stages with ease. You can choose to book online via our website or arrive on the day, five minutes prior to the course start time. 

With our courses, you can complete the training and receive certification in less than five hours, allowing you to commence work straight away. We understand the need to obtain your White Card as quickly as possible, and we strive to make the process as seamless and efficient as possible.

To get started, visit our Training center, our website or get in touch with our team. 

Becoming a security guard in Perth can be a rewarding and fulfilling career choice. If you’re interested in protecting people and property and ensuring the safety and security of the community, then this may be the perfect career path for you. In this blog post, we will guide you through the process of becoming a security guard in Perth, including the requirements and steps you need to take.

Step 1: Check the requirements

The first step to becoming a security guard in Perth is to meet the minimum age requirement of 18 years old. This is a legal requirement set by the Western Australia Police, and you will not be able to apply for a security licence or work as a security guard if you are under 18 years of age.  

In addition to meeting the minimum age requirement, individuals must also be fit and healthy. Due to the physical demands of the job, it’s essential that security guards are confident in their physical capabilities. Security guards may be expected to walk, stand and patrol for extended periods of time negotiating stairs, as well as, restrain and control aggressive individuals / or escort individuals in emergency situations. 

If you find you don’t meet the requirements, you can either wait (in the case of age) or, discuss your concerns with our team here at Paragon Corporate Training (ESL English as a Second Language). For concerns regarding physical or mental capabilities, there are accommodations that may be made as long as it doesn’t compromise the safety or security of others.  This is called ‘reasonable adjustment’, so it is permissible, in some cases, to cater for people who may have learning constraints, such as dyslexia, ADD, shyness, and other barriers to learning.  We listen and try to accommodate all applicants, where reasonable and practicable and within the legislation.

Step 2: Security Course with Paragon Corporate Training

The next step is to complete a security course that is approved by the Western Australia Police. These courses are designed to provide you with the knowledge and skills you need to perform your duties as a security guard and cover a range of topics including security procedures, laws and regulations, and incident management. 

Here at Paragon Corporate Training, we offer the best training available for becoming a security guard in Perth. Whether you’re pursuing a career as a security officer,crowd control, cash-in-transit, bodyguard, firearms or a role in security risk analysis operations—our courses will provide you with the very best training to help you achieve your career goals. 

Step 3: Complete and pass the SAIWA TEST. (An independent test in order to get your security / crowd control licence from WAPOL.)

SAIWA Testing Page

 

Step 4: Security Officer Licence

Once you have completed a security course with Paragon Corporate Training, and have passed the SAIWA test, you will need to obtain a security licence from the Western Australia Police. 

To do this, you will need to submit an application, which includes providing proof of your identity and completing a background check. You will also need to pay a fee for the licence, provide two character references, and four passport-sized photos as well as an overseas police clearance. Once your application has been approved, you will be issued a security licence, which is valid for up to three years depending on the licence fee you purchase.

It’s important to note that there are differences between applying for a security licence versus applying for a firearm licence. To read more about the process of applying for a security licence see here and for applying for a firearms accreditation pursuant to the  (Corporate Firearms license) visit the WA Police site here. 

Step 5: Background check

Before you can begin working as a security guard, you will need to undergo a background check and fingerprinting process. This is to ensure that you have no prior criminal convictions that may prevent you from performing your duties as a security guard. 

If you do have a criminal record, this doesn’t immediately disqualify you from obtaining a security licence. The Security Licensing and Enforcement Directorate (SLED) within the Western Australia Police Force is responsible for issuing security licenses and regulating the security industry. SLED will consider the nature and severity of the criminal history and its relevance to the role of a security guard when determining whether to grant or deny a security license.

The background check and the fingerprinting process are conducted by the Western Australia Police, and the results will be used to determine your suitability for the role.

Step 6: First Aid Certificate

It is also important to obtain a valid First Aid certificate, which you can complete alongside your security training with us here at Paragon Corporate Training. First Aid will ensure that you are able to provide basic medical assistance to anyone who is injured or unwell while you are on duty. First aid is included in PCT’s security training and is no additional cost.

If you’re renewing your security licence you must check that you hold a current first aid certificate (HLTAID011), otherwise the renewal will not be accepted. 

Complete your security guard training at Paragon

From obtaining security certificates, diplomas, first aids, RSA’s (Responsible Service of Alcohol) and firearms training—Paragon Corporate Training offers the very best security training in WA. Whether you’re a complete beginner or, you’re looking to renew your licence, or seeking RPL, we cater to all skill levels. 

Don’t wait any longer to start your career as a security guard / crowd controller in Perth. PCT provide great employment opportunities due to our vast network of security agents throughout WA.

Enroll in one of Paragon Corporate Training’s approved security courses today and take the first step towards a fulfilling and rewarding career in security. Contact us now to learn more about our available courses and to schedule your enrollment.